Respondent Respect

We’re now the elders. We’ve been in the field so long we raise the average age of attendees around a conference room table. Our experience dates back to when Marketing Research required actual maps for sampling. Marketing Research has evolved considerably so is what we learned so very long ago still meaningful?
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Do you ‘Like’ it?

While I’ve had a Facebook account for a while, it’s only recently that I’ve started to pay a bit more attention to some of the behaviors of my friends and family. (That’s what happens when your youngest goes off to school and your use of Facebook picks up to see what he’s up to – or to stalk him, depending on your perspective.)

One area that I’ve questioned is the behavior to “Like” a business or product or famous personality. When you do, your “Like” is then advertised to your network. But why?
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From the Trenches: A Discussion on Customer Loyalty

Tom Connelly: Until recently, you could not turn on a TV or go online without seeing the buzz surrounding the release of the new iPhone 5. Along with the release came impassioned reviews and critiques – is the new design better?
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Infographics: The Art of Visualizing Research

A few years back, I was invited to attend a webinar designed to help us think about how to express our study results in a more visually appealing manner than the usual bar, line and pie charts and endless tables filled with numbers that one typically sees in a market research report. It sounded like a great idea until I read the synopsis, which made some grand statement about visually displaying data without showing any numbers. At the time I thought ‘Are they crazy? No numbers? They do realize that we need to defend our insights with the actual numbers revealed by the study, don’t they?’
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